Terms of Use

The Terms of Use (“Terms”) govern your access to, and use of the website located at Tineta.com (“Website”), owned and operated by TINETA PHARMA PRIVATE LIMITED (“Company”, “we”, “us” or “our”).

By accessing or using the Website you agree to be bound by these Terms, along with our Privacy Policy and Disclaimer. If you do not agree with these Terms, you must refrain from using the Website.

1. Eligibility

By using this Website, you represent and warrant that you are at least 18 years of age and are legally capable of entering into a binding contract under applicable laws. If you access or use the Website on behalf of a company, organization or other legal entity, you represent and warrant that you are duly authorized to bind such entity to these Terms.

2. Acceptable Use

You agree to access and use the Website solely for lawful purposes and in accordance with all applicable laws, rules and regulations. You shall not:

• interfere with the security, performance or functionality of the Website;
• attempt to gain unauthorized access to any portion of the Website, its servers or any related systems;
• introduce malicious code, malware, viruses or harmful technology;
• use any device, software, or routine to interfere with the proper working of the Website;
• engage in any activity that imposes an unreasonable or disproportionately large load on the Website infrastructure.

The Company reserves the right to restrict or suspend access where misuse is suspected.

3. Informational Purposes Only

The information available on this Website is provided for general informational purposes only and related to the Company’s veterinary pharmaceutical and animal feed supplement products and business activities. Nothing contained on the Website constitutes:

• Veterinary medical advice;
• Prescription or treatment guidance;
• A substitute for consultation with a qualified veterinarian; or
• A binding offer to sell any product.

Product information may vary depending on regulatory approvals in different jurisdictions. Users are responsible for ensuring compliance with applicable laws and pharmaceutical regulations.

4. Intellectual Property

All content available on the Website, including but not limited to text, images, product specifications, graphics, logos, videos, software, and other materials (“Content”), is the intellectual property of the Company, its affiliates or its licensors and is protected under intellectual property laws.

You may access and use the Website for personal, informational and non-commercial purposes only. You shall not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any Content without the prior written consent of the Company;
• Modify, reverse engineer, decompile or create derivative works from any part of the Website or its Content.

5. User Content

If you submit any feedback, suggestions, enquiries, or other content (“User Content”) through the Website, you grant us a worldwide, non-exclusive, royalty free, perpetual license to use, reproduce and distribute such User Content for business and operational purposes. You confirm that such User Content does not violate any third-party rights or applicable laws. Personal data submitted through the Website shall be handled in accordance with the Company’s Privacy Policy.

6. Third-Party Links

The Website may contain links to third-party websites or resources for convenience. We do not control or endorse such websites and are not responsible for their content, terms of use, or privacy policies. Your access to third-party websites is at your sole discretion and risk.

7. Disclaimer of Warranties

The Website and its Content are provided on an “as is” and “as available” basis. We make no warranties or representations of any kind, express or implied, with respect to the Website or its Content, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement or uninterrupted or error free operation. The Company does not guarantee that the Website will be free from technical errors, interruptions, or harmful components.

8. Limitation of Liability

To the fullest extent permitted under applicable law, the Company, its affiliates, directors, officers, employees, and agents shall not be liable for any loss or damage, including without limitation, direct, indirect, incidental, consequential or punitive damages, arising out of or in connection with your access to or use of the Website, reliance on Website content, technical errors or interruptions, or inability to use the Website. The use of the Website is entirely at your own risk.

9. Indemnification

You agree to indemnify, defend and hold harmless the Company and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses and expenses including legal costs arising out of or related to your use or misuse of the Website, any violation of these Terms or your breach of applicable laws.

10. Suspension and Termination

We reserve the right to suspend or terminate your access to the Website at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, the Company or third parties.

11. Modifications

We reserve the right to update or modify these Terms of Use at any time without prior notice. The revised Terms will be effective upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

13. Contact

For questions or concerns regarding these Terms, please contact:

TINETA PHARMA PRIVATE LIMITED

Ethel Solaris II, Saki Vihar Road, Powai, Mumbai

Email: tineta@tineta.com

Phone: +91 22 2847 1613